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Evidence Guide: BSBLDR413 - Lead effective workplace relationships

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

BSBLDR413 - Lead effective workplace relationships

What evidence can you provide to prove your understanding of each of the following citeria?

Prepare to lead workplace relationships

  1. Identify work team objectives according to organisational strategy
  2. Collect and analyse information for the achievement of work task
  3. Share ideas and information with relevant internal and external stakeholders according to work task
  4. Develop strategy for completion of work task in collaboration with work team
Identify work team objectives according to organisational strategy

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Collect and analyse information for the achievement of work task

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Share ideas and information with relevant internal and external stakeholders according to work task

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop strategy for completion of work task in collaboration with work team

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Lead workplace relationships

  1. Identify and implement methods to facilitate collaboration to complete work task
  2. Support colleagues experiencing difficulties fulfilling work requirements
  3. Manage conflict constructively within the organisation’s processes and parameters of own role
  4. Communicate work progress to relevant internal and external stakeholders
  5. Seek feedback on relationship management for work task from relevant stakeholders
  6. Analyse feedback on relationship management
  7. Evaluate personal performance in leading workplace relationships
  8. Identify areas of improvement for leading workplace relationships future work tasks
Identify and implement methods to facilitate collaboration to complete work task

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Support colleagues experiencing difficulties fulfilling work requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage conflict constructively within the organisation’s processes and parameters of own role

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate work progress to relevant internal and external stakeholders

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Seek feedback on relationship management for work task from relevant stakeholders

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse feedback on relationship management

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate personal performance in leading workplace relationships

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify areas of improvement for leading workplace relationships future work tasks

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

lead effective workplace relationships on at least four occasions with different individuals or groups.

In the course of the above, the candidate must:

access and analyse information required to achieve planned outcomes

collaborate with work team to develop and implement a work task strategy

apply techniques for resolving problems and conflicts, and dealing with poor performance according to organisational and legislative requirements

monitor and communicate work progress to relevant internal and external stakeholders

seek and review feedback to improve workplace leadership.

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

considerations for communicating information including audience cultural and social diversity

consultation processes including internal and external sources of consultees

impacts of relationships, cultural and social environment, in supporting or hindering the achievement of planned outcomes

techniques for developing positive work relationships and building trust and confidence in a team, including:

interpersonal styles

communications

consultation

cultural and social sensitivity

networking

impact of legislation and organisational policies on workplace relationships

techniques for communicating information and ideas to a range of stakeholders

common methods to resolve workplace conflict

common methods to manage poor work performance

common methods to monitor, analyse and improve work relationships.